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Office Cargo Agent

Date: Jul 20, 2022

Location: Atlanta, Georgia, US

Company: Worldwide Flight Services, Inc.








The description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications, which may be required of employees assigned to this job classification.


The work of the Office Cargo Agent, includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo, in accordance with applicable air carrier, and the Department of Transportation (DOT) regulations; compiles lists of customers for use as sales leads; solicits orders, or talks with customers to complete sales; quotes prices and terms, and prepares sales contracts for orders obtained; estimates date of delivery to customer, based on knowledge of company's delivery schedules; moves cargo up to 70lbs; complies with WFS site security procedures for assigned warehouse, and other operations; remains cognizant of WFS staff, security contractors, and visitors' activities, and reports security breaches, suspicious occurrences, or non-compliance with the site security plan, to managers, or via the WFS whistleblower program.






* High School diploma or GED preferred.


* Must have a valid driver's license, and Port Authority or Airport Authority, (if applicable) permit to use ramp side service roads.


* Must be at least 18 years of age, if position requires driving cargo handling equipment.


* Ability to work rotating shifts, including weekends (i.e. Friday, Saturday, and Sunday), holidays, and days off.


* Ability to read, write, and fluently speak, and understand the English language.






* Ability to handle the stress of a fast-paced eight hour shift.


* Ability to learn PC skills, and apply knowledge.


* Ability to concentrate on detail.


* Minimum typing speed of 30/WPM.


* Reports to work, on a regular, and timely basis.


* Ability to lift 70lbs, no exceptions.


* Ability to drive all cargo handling equipment.


* Ability to step up to an above ground level.


* Retrieve import and/or deliver export documents, to and from aircraft.