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Manager on Duty Hourly

Date: Jul 22, 2022

Location: Belgrade, Montana, US

Company: Worldwide Flight Services, Inc.

BZN Manager on Duty Job Description:


Join our dynamic leadership team at the Bozeman Yellowstone International Airport!


The work of Manager-on-Duty includes (but not limited to):


  • Responsible for directing supervisory personnel within the assigned functional area.
  • Leading ramp and customer service operations to ensure safety, employee engagement and compliance.
  • Overseeing and advising on staffing requirements.
  • Monitoring discipline/corrective action by subordinates.
  • Ensuring customer satisfaction by the daily feedback.
  • Acting as a liaison between first-level supervisor and upper management.
  • Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
  • Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors, and other third parties are treated with respect.
  • Other duties and/or initiatives as needed
  • Must assist with additional shifts if needed 

Required Skills:


  • Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy, and procedures manuals.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to lift 35-70 lbs.
  • Reports to work on a regular and timely basis