IAG Cargo positions

Now Hiring Warehouse, Office and Management Positions. Join the WFS Team

At Worldwide Flight Services (WFS), we are proud to be a global leader in ground handling and air cargo services, operating in 164 airport locations across 18 countries and 5 continents. We are currently hiring for Warehouse Agents, Office Agents, and Management Roles, and we invite you to apply today.

Once you submit your application, a WFS recruiter will contact you directly to schedule an interview with our management team. Below is a brief overview of responsibilities for Warehouse, Office, and Management positions. During your interview, we’ll work together to identify the role that best aligns with your experience and career goals. You will then receive a full job description and application for the position that best fits your path within WFS.

Warehouse Agent Key Responsibilities

• Load/unload freight, company materials, and customer cargo.
• Build up outbound cargo and break down inbound shipments.
• Transport cargo between terminals, trucks, and aircraft.
• Operate cargo handling equipment (forklifts, pallet jacks, etc.).
• Ensure cargo is checked for proper weight, count, and documentation.
• Assist with ramp transfers and tie-down of built pallets.
• Perform routine facility and ramp cleaning.
• Monitor and report any security concerns or breaches.

Office Agent Key Responsibilities

• Complete computer data entry, import/export documentation, and flight paperwork.
• Interface with U.S. Customs and comply with DOT and carrier regulations.
• Retrieve documents to/from aircraft and manage customer orders.
• Quote pricing, prepare contracts, and support sales leads.
• Monitor security and ensure compliance with facility protocols.

Office Agent – Qualifications:

• Typing speed of at least 30 WPM.
• Strong attention to detail and ability to learn PC-based systems.

Supervisor and above Key Responsibilities

• Lead daily warehouse operations and staff to ensure safe, efficient, and compliant handling of cargo.
• Coach and develop employees through on-the-job training and performance management.
• Enforce company, customer, TSA, FAA, and U.S. Customs regulations and policies.
• Oversee shift activities, resolve operational issues, and ensure customer expectations are met.
• Maintain operational security, safety compliance, and readiness for audits.
• Coordinate with internal departments to optimize service levels and team performance.
• Understand aircraft weight and balance/load planning and support all regulatory compliance.
• Ensure all staff are trained and issued proper ID, and uphold all site-specific security requirements.

General Requirements. All Positions

• Must be at least 18 years old.
• High school diploma, GED, or equivalent.
• Valid IL. driver’s license and the  ability to obtain and or renew airport badge.
• Ability to lift up to 80 lbs and work in a fast-paced, high-noise environment.
• Must be able to work rotating shifts including weekends and holidays.
• Fluent in English (reading, writing, and speaking).
• Strong communication, teamwork, and organizational skills.
• Warehouse positions - * are covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** 

Joining WFS

Why Join WFS?

• DailyPay App – Access your pay when you need it!
• AwardCo Recognition Platform – Instant rewards, gift cards & more!
• Health & Wellness Programs – Comprehensive medical options.
• 401(k) Program with Company Match – Invest in your future.
• Employee Extras – Travel discounts, pet insurance, shopping discounts, and more.
• Internal Mobility & Career Growth – Opportunities for advancement and transfers within our global network.

WFS is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applicants from all backgrounds and are excited to help you grow your career in the aviation industry.

Ready to take off with WFS? Submit your application today, and let’s find the perfect fit for you