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O' HARE Passenger Service Agent

Date: Jan 18, 2023

Location: Chicago, Illinois, US

Company: Worldwide Flight Services, Inc.

Location: Chicago, Illinois, US

Company: Worldwide Flight Services, Inc.

Job Description: Join our team at Worldwide Flight Services as a Passenger Service Agent- working at O'Hare International Airport!!!

Position starting pay: $17.00 - $18.00 per hour, parking pass provided, uniform provided

You must be available to work weekends and holidays.  Second language preferred but not required. 

The Passenger Service Agent- performs all aspects of airport and passenger service functions for the international carriers

Responsibilites include (but not limited to):

  • Performs varioius aspects of passenger service functions including boarding gates and customs arrivals for international carriers
  • Checking baggage and collection of excess baggage charges
  • Providing passengers with general travel information
  • Meets aircraft at gate or loading area
  • Checks passengers for correct travel documents and ticket validity
  • Performs lost and found activities including progress of search and returns
  • Process claims for damaged or lost baggage
  • Assist passengers thru U.S. Customs and Immigration hall
  • Prepares and maintains required airline records

Required Skills: Responsiblities include (but not limited to):

  • Understands that the work schedule is based on flight departure and arrival times
  • Ability to stand and walk up to 8 hour shifts
  • Must be able to lift up to 50 lbs.
  • Must be willing to wear a uniform as prescribed by the Company
  • Personal appearance and grooming that will present a favorable corporate image
  • Reports to work on a regular and timely basis
  • Computer familiarity necessary

Required Experience:

  • Must be at least 18 years of age
  • High School diploma or GED required
  • Must be able to receive and authorized airport badge and pass a drug and background check
  • Must be able to prove U.S. Citizenship or U.S. Legal Residence