Lean Six Sigma Program Manager - Americas

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

Lean Six Sigma Program Manager - Americas provides a common language, processes, and metrics across the enterprise which includes regular reviews of training materials and standards used to drive continuous improvement and strives for operational excellence across all business functional areas and processes by deploying Lean tools and Six Sigma principles. The Program Manager will play an active role in driving accelerated operating and financial performance through the development of the employees in the Lean Six Sigma programs. The selected candidate will work closely with the Program Director in the implementation and evolution of the overall Lean Six Sigma program at WFS. This position requires sound leadership, operations and productivity improvement knowledge, keen core finance and business acumen, and excellent communication and interpersonal skills.

Responsibilities

Training Delivery:

• Conduct Green Belt training sessions for candidates in their respective regions, ensuring adherence to the standardized curriculum and training materials provided by the Master Black Belt.
• Facilitate interactive and engaging training sessions to effectively transfer knowledge of Lean Six Sigma methodologies, tools, and techniques to Green Belt students.
• Provide guidance and support to students throughout their training, clarifying concepts, addressing questions, and offering real-world examples.

Mentoring and Coaching:

• Serve as mentors to Green Belt students, guiding them through the Define-Measure-Analyze-Improve-Control (DMAIC) methodology and helping them apply Lean Six Sigma tools to their projects.
• Provide ongoing coaching and support to Green Belts, at regularly scheduled intervals, assisting them in project selection, data analysis, problem-solving, and stakeholder management.
• Share personal experiences and lessons learned to inspire and motivate Green Belts to drive continuous improvement within their areas of responsibility.

Project Oversight:

• Review project charters developed by Green Belt candidates, ensuring alignment with organizational goals, clarity of objectives, and feasibility of scope.
• Monitor project progress through regular checkpoints, reviewing data analysis, problem-solving efforts, and implementation plans.

Training Delivery:

• Conduct Green Belt training sessions for candidates in their respective regions, ensuring adherence to the standardized curriculum and training materials provided by the Master Black Belt.
• Facilitate interactive and engaging training sessions to effectively transfer knowledge of Lean Six Sigma methodologies, tools, and techniques to Green Belt students.
• Provide guidance and support to students throughout their training, clarifying concepts, addressing questions, and offering real-world examples.

Minimum Requirements

• Bachelors degree or equivalent experience
• Must be a Certified Lean Six Sigma Black Belt
• Must have at least 4 years of experience in a full time CI or OpEx role
• Must be willing to certify candidates as Green Belts and Black Belts on behalf of WFS
• Must be comfortable interacting with, and coaching, individuals at various levels of an organization with the appropriate level of tact.
• Must have strong organizational skills.
• Must have an extremely high level of integrity and confidentiality.
• As a regional role this role may require occasional travel to different cities (<25% travel)

Preferred Skills

• Previous experience teaching Lean Six Sigma certifications at any level

Physical Requirements/Working Conditions

• Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.

Perks & Benefits

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.