Air Cargo Warehouse Supervisor

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

• Manage all shifts and ongoing activities, review personnel, direct the resolution of related difficulties, determine responsibilities to accomplish objectives
• Lead, direct, motivate, coach, administer corrective action, train, and ensure employees comply with company and customer policies and procedures
• Understand operational contract obligations and be literate with related systems 
• Versed in all aspects of international cargo handling, warehouse buildup/breakdown, understand all associated regulatory concerns, and customs documentation
• Provide on the job, customer, and recurrent regulatory training  
• Observe and enforce all WFS and government safety and security policies, regulations, and directives and hold employees accountable for failure to follow 
• Maintain/control required aspects of the operation in accordance with corporate security program and TSA legislation
• Ensure the required company audit requirements are undertaken to ensure continuity and compliance
• Read, understand, and clarify the implementation of site security plan and ensure WFS staff are issued relevant company ID and are required to display identity badge
• Coordinate activities with other functions to provide optimum services
• Understand the principle of aircraft weight and balance/load planning
• Familiarity with security mandates generated from the following agencies is required; Transportation Safety Administration (TSA), Federal Aviation Administration (FAA), Local Airport Authority and U.S. Customs & Border Patrol (CBP)

Responsibilities

• Read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical, procedures, or governmental regulations, airline policy and procedures manuals
• Write reports, business correspondence, and procedure manuals
• Present information and respond to questions from groups or managers, clients, and customers
• Define problems, collect data, establish facts, and draw valid conclusions
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Minimum Requirements

• College degree or equivalent experience
• 2-5 years previous management/specialist supervisory experience in field service duties
• Independent judgment and decision-making skills required
• Excellent interpersonal skills, written and oral communication skills
• Familiarity with personal computer software helpful
• Airline pricing experience

Preferred Skills

• Must be able to work weekends (Friday, Saturday and Sunday), holidays, and days off
• Ability to communicate, read, write, fluently speak, and understand the English language

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs unnassisted
• Work in a high noise level environment

Perks & Benefits

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.