Leave Accommodation Admin

Date:  Jun 26, 2024

Dallas, Texas, US

Custom Field 4: 
Company:  Worldwide Flight Services, Inc.
Compensation:  75K to 80K

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

To keep the company in compliance with Federal and state leave requirements. This role will provide support for all leave of absence cases in conjunction with operational, Risk Management and Human Resource teams. Coordinates all cases and claims to include administration, case management and program compliance. This role will have extensive knowledge of the leave requirements and other legal protections afforded by FMLA, ADA and other applicable laws.


  • Provide details regarding state and city family and medical leave laws
  • Track/Administer previous 12 months of leave history
  • Notify employees of FMLA and if applicable, state leave policies
  • Verify eligibility requirements, facilitate certification process, and send initial paperwork
  • Send correspondence for approvals and denials to employees
  • Track and record all employee requests and individual leaves in a secure manner
  • Provide notification to managers on leave approvals and return to work
  • Coordinate complex cases that combine multiple benefit areas
  • Provide program utilization reports detailing employees on leave, frequency of leave, and qualifying events
  • Coordinate with STD/LTD vendor for employer statements and leave notifications
  • Verify employee’s leave status in benefits administration system
  • Submit all benefits administration system changes and pay authorizations (vacation, sick, etc.) to payroll
  • Report Auditing: Benefits administration system leave status and STD/LTD claim status
  • Educate and counsel employees on all aspects regarding a leave of absence
  • Partners closely with Human Resources Director on all related accommodation and/or leave cases/claims. Meeting regularly to review the status of accommodation and/or leave cases/claims.
  • Educate and counsel managers and HR on leave-related policies and procedures and conduct training as necessary
  • Leave File Management: Gather all claims data provided by vendor and HR managers and send report to HR
  • Performs all other duties as assigned or required

Minimum Requirements

  • Bachelor’s degree with 7-10 years of experience in Human Resources, 4-5 years in leave management preferred
  • CLMS Certification preferred

Preferred Skills

  • Ability to analyze information and convert related activities into a comprehensive work plan
  • Ability to communicate and make recommendations to upper management
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions
  • Ability to multi-task and drive multiple projects
  • Ability to work independently in a fast-paced environment with changing priorities
  • Demonstrated ability to deal with confidential information
  • Demonstrated problem solving, time management and priority setting skills

Physical Requirements/Working Conditions

  • Occasionally move about inside the office to access filing cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
  • Walk short distances.
  • Reach above and/or below shoulder.
  • Handle/grasp documents or office equipment.
  • Sit and/or stand for short or extended periods of time.
  • Lift/carry/move objects, files, and documents up to 50 pounds.
  • Work in an office environment using standard office equipment.
  • Talk, listen, and speak clearly on telephone.
  • Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

  • Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
  • Are you a top performer who thrives on recognition? On the spot recognition offered through Awardco!
  • Need health insurance? Health Benefits with multiple options for full-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs are offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!