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Workers Compensation Manager

Date:  May 19, 2023

Dallas/Fort Worth Internationa, Texas, US

Company:  Worldwide Flight Services, Inc.
Compensation:  TBD

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Workers’ Compensation Manager is responsible for enhancing the Worker’s Compensation claim management processes while effectively managing overall costs. Responsible for developing and collaborating successful partnerships between third party administrators (TPA), internal business partners and external service providers.


  • Ensures business is compliant with state specific Workers’ Compensation regulations andcompany policies and guidelines
  • Acts as the point of contact for all claims matters both internally and externally
  • Ensures TPA manages the claims diligently, partners with Safety and Legal (internal and external) to manage relevant claim details, implement plan for timely resolution of claims
  • Partner with multiple departments to coordinate and manage Return to Work programs for employees to ensure that work restrictions and transitional work guidelines are being adhered to
  • Conduct quarterly claim reviews with TPA to ensure proper management of claims, determine opportunities for efficient resolutions and partner with all relevant parties on plans of action.
  • Demonstrate knowledge of Worker’s Compensation claims management guidelines and related laws as well as an understanding of common medical and legal terminology.
  • Adhere to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and company policies, procedures, and risk controls.
  • Formulate related claims data to present and develop strategies to efficiently manage costs and reduce risk.

Minimum Requirements

  • Bachelor’s Degree preferred
  • 3-5 years Workers’ Compensation and/or claims management experience required
  • Capable of working independently and as part of a team
  • Must be proficient in MS Word, MS Excel, and MS PowerPoint.

Preferred Skills

  • Superior time management skills and strong attention to detail
  • Excellent presentation, written, and verbal skills
  • Strong desire to succeed

Physical Requirements/Working Conditions

  • Ability to handle multiple priorities and meet project deadlines
  • Capable of multi-tasking

Perks & Benefits

  • Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
  • Are you a top performer who thrives on recognition?  On the spot recognition offered through Awardco!
  • Need health insurance?  Health Benefits with multiple options for fulltime employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered with company match!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!


WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals