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Agent Airport Operations

Date: Jul 21, 2022

Location: HOUSTON, Texas, US

Company: Worldwide Flight Services, Inc.

Agent Airport Operations




This description has been designed to indicate the general nature and level of work performed

by employees within this classification.It is not designed to contain or be interpreted as a.

comprehensive inventory of all duties, responsibilities, and qualifications which may be

required of employees assigned to this job classification.


The work of an Agent Airport Operations may include any of the following: monitoring

inbound/outbound flight activity, computer data input and manual revisions; prepares daily

reports on domestic/international arrivals and departures, including FIDS and inputting all

schedule and gate changes; coordinates with all necessary departments and contractors for

all emergency and fuel stops at local terminal; handles gate control and charter gate

assignments; notifies Sky Caps for requests of wheelchairs, etc.; acceptance and documentation of passengers;

prepares and collects of weather packages for departing flights; board customers; dispatches and schedules personnel as required

directly or via two-way radios; updates the schedule as needed to ensure aircraft requirements

are met; maintains records of all aircrafts, flights serviced and services performed; monitors

computers, telephone calls, and surveillance cameras.May complete customer billing





High school diploma or GED preferred. Above average interpersonal and communication

skills. Must be able to work under pressure. Must be able to work alone, and use independent

judgement. Capable of handling multiple tasks simultaneously. Ability to work rotating shift

including weekends (ie. Friday, Saturday & Sunday), holidays and days off. Ability to read,

write, fluently speak and understand the English language.




Ability to stand and walk for long periods of time.

Ability to learn PC applications and apply knowledge.

Write legibly in order to complete forms and paperwork as required.

Ability to work in seasonal and adverse weather conditions for extended periods of time.

Ability to work in stressful working conditions and under pressure.

Ability to sit for prolonged period.

Ability to drive company vehicles as needed for company authorized purposes.

Must be able to concentrate on detail

Ability to speak and be understood.

Ability to lift up to 50 pounds.
Reports to work on a regular and timely basis.