Onboarding Specialist

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

An onboarding specialist's job is to manage the process of new employees joining WFS, from the initial offer through offboarding. 

Their responsibilities include: 

• Working with Talent Acquisition, HR, hiring managers, and other departments to ensure a positive onboarding/offboarding experience
• Scheduling and preparing materials for onboarding 
• Maintain employee databases, update employee records, and generate reports 
• Complete badging paperwork and maintain badging throughout complete lifecycle of employee

Responsibilities

Schedule conference room meetings, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties: 

• Reads and routes incoming mail.
• Locates and attaches appropriate file to correspondence to be answered by supervisor or manager.  Composes and types routine correspondence. Files correspondence and other records.
• Routes call to appropriate party and places outgoing calls.  Schedules appointments.  Greets visitors, ascertains nature of business, and escorts visitors to appropriate person.   
• Compiles and types reports. 
• Makes copies of correspondence or other printed matter.
• May prepare outgoing mail or packages order and maintain supplies, responsible for ordering food for special meetings and maintenance of kitchen, conference room and copy/supply room.

Minimum Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
• Typing required using personal computer.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read, write, fluently speak and understand the English language.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.                                               
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.