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Air Cargo Customer Service Team Member

Date: Jan 11, 2023

Location: Houston, Texas, US

Company: Worldwide Flight Services, Inc.

Your main job duties may include (not limited to):


  • Using Interfaces with U.S. Customs.
  • Prepares all flight documents using computer data entry;.
  • Prepares all import and export documentation, and accepts/distributes cargo in accordance with the applicable air carrier and Department of Transportation (DOT) regulations.
  • Compile lists of customers for use as sales leads.
  • Solicits orders to complete sales.
  • Quote prices and terms and prepares sales contracts for orders obtained.
  • Estimates date of delivery to the customer, based on knowledge of the company’s delivery schedules.
  • Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off 


Required Experience

  • Must be at least 18 years of age.
  • A high school diploma or equivalent is required.
  • Must have a valid driver's license and be able to provide proof of identity and eligibility to work in the United States.
  • Ability to read, write, speak and understand the English language.
  • Ability to maintain airport authority access.
  • Ability to follow directions and work safely.
  • Position may be subject to random Department of Transportation (DOT) drug testing.