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Airline Customer Service Agent

Date: Jan 10, 2023

Location: Houston, Texas, US

Company: Worldwide Flight Services, Inc.

Airline Customer Service Agent


Job Description  


The Passenger Services Agent is responsible for aspects of the Agent Passenger Services position (as described below) as well as the following:  The management of the overall performance of the crew, the timely and satisfactory completion of work assignments in accordance with Company policy.  Duties may also include the demonstration of proper work methods, conducting of on-the-job training, conducting of crew meetings and instruction of employees in new or revised operational procedures, apportioning and scheduling assigned work.

  Required Skills  

High school diploma or equivalent required. Computer experience necessary.  Demonstrates qualities of leadership, initiative, and judgment.  Excellent interpersonal and communication skills required. Must have ability to work under pressure.  Must be able to lift up to 70 pounds (31.9kg). Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off.  Must be able to read, write, speak and understand the English language.  May be necessary to speak other language(s), in addition to English, depending on customer contract.

  Job Location Houston, Texas, United States Position Type Part-Time