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Air Cargo Warehouse Agent- 216

Date: Feb 1, 2023

Location: Los Angeles, California, US

Company: Worldwide Flight Services, Inc.

Job Summary: 


Responsible for handling cargo throughput in both import and export operations. 



Hourly Rate:

$18.04 -$23.81


Duties and Responsibilities: 


  • Adhere to all safety rules and communicate any safety issue or property damage immediately to a supervisor or manager.  Wear a safety vest at all times while on duty.
  • Transfer and move cargo within our warehouse and other facilities on the airport as required to fulfill the company’s handling obligations.
  • Check documentation for instructions such as: priority breakdown or special handling requirements, etc.
  • Unload and verify receipt of all manifested cargo while notating any deviations in cargo manifested against the cargo received. Separate, placard and store in specified import locations. 
  • Perform inventories of import cargo, as required, and generate export post flight on-hand lists as requested.
  • Receive, verify piece counts, check/confirm weight, check for damage and take dimensions of export cargo. Store for exportation and loading in designated areas by destination and carrier.
  • Process import deliveries as noted on the delivery authorization document(s) ensuring accuracy of the piece count and importing customer information. 
  • Load export cargo (by checking the booking list) on/in carrier Unit Load Devices (ULD’s) securing freight for shipment using nets and tie-down equipment. Ensure the build-up of cargo is in a configuration compatible to the carrier’s aircraft.
  • General housekeeping in warehouse, maintenance and ramp areas, empty trash cans.
  • Communicate to lead or supervisor materials/equipment needs, based upon supplies on hand and equipment operation, including reporting on defective, disabled equipment.
  • Operate forklift, tugs, transporters and all related ground equipment, subsequent to certification that appropriate training has been completed.
  • Perform inspection of equipment before and after use.  
  • Demonstrate diligence required to maintain security under any airport authority including the Badge Office, Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
  • Successfully complete, with a passing mark, assigned training as required by Mercury and regulatory agencies in order to perform assigned tasks.
  • Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings.


Minimum Requirements:


  • High school diploma or GED preferred
  • Must have a valid driver's license 
  • Must be at least 18 years of age if the position requires driving cargo handling equipment    
  • Ability to work rotating shifts including nights, weekends (i.e. Friday, Saturday, and Sunday), and holidays. 
  • Ability to read, write, fluently speak and understand the English language


Physical Demands/Working Environment:


  • Must be able to lift up to 75 lbs.
  • Tolerate moderate to loud levels of noise within the work environment
  • Will be required to work in cold storage areas as assigned
  • Stand and remain standing for periods up to 3 hours without sitting
  • Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol
  • May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours.


Knowledge, Skills & Abilities (Desired):


  • English proficiency (e.g., reading, writing, speaking, listening)
  • Mental abilities (e.g., visual observation and identification, mental rotation)
  • Interpersonal skills (e.g., customer service, dependability)
  • Work values (e.g., responsibility, honesty, integrity)
  • Physical abilities(e.g., lifting and carrying freight weighing up to 75 lbs., bending, reaching, stooping, squatting, standing, walking and identifying objects)
  • Knowledge of basic arithmetic and mathematics
  • Knowledge of airline codes, prefixes, common cargo abbreviations
  • Comprehension of airway bill
  • Attention to detail
  • Ability to follow instructions from supervisor or lead agent
  • Ability to work as an effective team member
  • Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA).