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HR Manager

Date: Jul 17, 2022

Location: Miami, Florida, US

Company: Worldwide Flight Services, Inc.

The position of HR Manager will work closely with the HR Director in supporting the HR function in the assigned geographic regions. The HR Manager performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee and labor relations, training, performance management, onboarding, policy implementation, recruitment & employment and employment law compliance. This position will also support the Corporate Human Resources Department by assisting with various HR programs and projects. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality.


Job Duties:


  • Assists in the administration of various human resource functions for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.
  • Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
  • Coordinates management training in interviewing, hiring, terminations promotions, performance review, safety, and sexual harassment.
  • Assists HR Director in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team.
  • Assists HR Director in responding to all EEOC and NLRB charges.
  • May review benefits with employees and processes enrollment, cancellation or changes. May assist in the organization and communication of the annual open enrollment and election process.
  • Conducts recruitment effort for all exempt and nonexempt personnel and temporary employees; conducts new-employee orientations; and assists in the writing and placement of advertisements. Assist with and/or coordinate the internal job posting program. Reviews applications and interviews applicants to match experience with specific job-related requirements. Submit the online applicant investigation requests and assist with new employee background checks.
  • Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints. Handles employee relations counseling, outplacement counseling and exit interviewing. Acts as an employee relations specialist.
  • Manages and tracks all employee disciplinary action.
  • Coaches, counsels and guides managers before executing employee disciplinary actions.
  • Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Represents company in personnel related hearings when necessary.
  • Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
  • Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Processes FMLA, Leave of Absence and/or STD paperwork.


Required Skills:


  • 5+ years of HR Generalist experience required preferably in a manufacturing/warehouse environment. Aviation cargo experience a plus.
  • Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills.
  • Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.
  • Previous experience with Internet and MS Office Skills, including MS Word and MS Excel required.
  • Experience with ADP is a plus. Labor Relations experience is required.
  • Ability to work independently without direct supervision is essential.
  • Ability to handle multiple tasks at the same time.