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Passenger Service Agent - MTJ

Date: Jul 23, 2022

Location: Montrose, Colorado, US

Company: Worldwide Flight Services, Inc.

A Passenger Service Agent performs all aspects of airport and passenger service functions including: assisting passengers in the lobby with check in, checking ID, tagging bags, making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges: meets aircraft at gate, push wheelchairs and assist passengers as needed, cleans aircraft, performs duties at boarding gates or outside when enplaning and deplaning passengers, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight closeout time and prepares, completes and checks various flight forms for accuracy and completes post-departure procedures: performs lost and found activities, initiates tracing procedures for lost passenger articles, returns found articles to customer, process claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives inbound air freight shipments, reports arrival and processes forms per policy in the required timeline.

 

JOB REQUIREMENTS

  • Must be at least 18 years of age
  • Must have a valid drivers' license
  • High school diploma or equivalent preferred
  • Computer experience necessary
  • Must be able to lift up to 70 lbs.
  • Ability to work weekends (Friday, Saturday, Sundays), holidays and days off
  • Must be able to read, write, speak and understand the English language