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Manager on Duty

Date: Sep 7, 2022

Location: New Orleans, Louisiana, US

Company: Worldwide Flight Services, Inc.

Join our leading team at Worldwide Flight Services as a Ramp Manager in our MSY Internation Airport!

The work of Ramp Manager includes (but not limited to):

  • Responsible for directing supervisory personnel within the assigned functional area.
  • Leading ramp and customer service operations to ensure safety, employee engagement and compliance.
  • Overseeing and advising on staffing requirements.
  • Monitoring discipline/corrective action by subordinates.
  • Ensuring customer satisfaction by the daily feedback.
  • Acting as a liaison between first-level supervisor and upper management.
  • Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
  • Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors, and other third parties are treated with respect.
  • Other duties and/or initiatives as needed
  • Must assist with additional shifts if needed

Required Skills:

  • Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy, and procedures manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to lift 35-70 lbs.
  • Reports to work on a regular and timely basis

Required Experience:

  • Two to five years of previous management/specialist supervisor experience in a related field.
  • Independent judgment and decision-making skills required.
  • Excellent interpersonal skills, written and oral communication skills.
  • Familiarity with personal computer software helpful.
  • College degree or equivalent experience.
  • Ability to read, write, fluently speak and understand the English language.
  • Ability to pass pre-employment drug test and extensive background check.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 10 hour shift
  • Weekend availability


  • Airport Ramp: 2 years (Required)


  • Driver's License (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: One location