Spirit Airlines Passenger Service Agent

Join our team at Worldwide Flight Services as a Passenger Service Agent at Newark Liberty international Airport

Starting Pay: $18 + $4.60 ($22.60/h)

* WFS EWR hourly workers receive an additional $4.60/h per Healthy Terminals Act of New Jersey (S989) with base rate of $18/h, which makes starting rate of $22.60/h.

Earn More!!!

Are you interested in making more money! Earn $2- $5 per eligible ancillary charge with the Service Provider Revenue Incentive Program! You can significantly increase your paycheck by performing the same tasks you already perform daily.

Monetary  Opportunities!!!

Ticket Counter:

• Big Front Seats (BFS)- $5 to the selling GSA per BFS sold
• Exit Row Seats- $2 to the selling GSA per exit row seat sold
• Overweight Charges (OWB4- OWB7)- $3 to the selling GSA per OWB SSR sold

Gates:

• Big Front Seats (BFS)- $5 to the selling GSA per exit row seat sold
• Exit Row Seats- $2 to the selling GSA per exit row seat sold
• BAGG- $5 to the selling GSA per BAGG sold

How you get paid!

If you meet eligibility requirements, your Service Provider will pay you the amount earned on a monthly basis.

• Sales of eligible ancillary charges will only be paid out for flight segments that are flown.
• There is currently no limit to the amount you can earn per month

Responsibilities include (but not limited to):

• Performs passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, checking baggage
• Performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers
• Checks passengers for correct travel documents and ticket validity
• Performs lost and found activities, tracing procedures and search and returns of found articles
• Prepares and maintains required records and reports of lost and found activities
• Prepare receiving of airfreight shipments, establishes acceptability, determines routing, classifies, transfer manifest drayage documents and various domestic and international forms.
• Maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers

Required Skills:

• Ability to work weekends (i.e. Friday, Saturday, Sunday), holidays, and days off.
• Ability to speak and be understood in giving directions/information to passengers.
• Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
• Must have ability to work under pressure
• Ability to count money.
• Ability to judge distance.
• Ability to lift up to 70 pounds (31.9kg).
• Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift.
• Ability to stand and walk for an eight-hour shift.

Required Experience:

• High school diploma or equivalent preferred.
• Computer experiences necessary.
• Demonstrates qualities of leadership, initiative, and judgment.
• Excellent interpersonal and communication skills required.
• Must be able to read, write, speak and understand the English language. May be necessary to speak other language(s), in addition to English.