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Spirit Airlines Passenger Service Agent

Date: Jan 22, 2023

Location: Newark, New Jersey, US

Company: Worldwide Flight Services, Inc.


Join our team at Worldwide Flight Services as a Passenger Service Agent at Newark Liberty international Airport


Starting Pay: $18 + $4.60 ($22.60/h)

* WFS EWR hourly workers receive an additional $4.60/h per Healthy Terminals Act of New Jersey (S989) with base rate of $18/h, which makes starting rate of $22.60/h.


Earn More!!!

Are you interested in making more money! Earn $2- $5 per eligible ancillary charge with the Service Provider Revenue Incentive Program! You can significantly increase your paycheck by performing the same tasks you already perform daily.


Monetary  Opportunities!!!

Ticket Counter:

  • Big Front Seats (BFS)- $5 to the selling GSA per BFS sold
  • Exit Row Seats- $2 to the selling GSA per exit row seat sold
  • Overweight Charges (OWB4- OWB7)- $3 to the selling GSA per OWB SSR sold


  • Big Front Seats (BFS)- $5 to the selling GSA per exit row seat sold
  • Exit Row Seats- $2 to the selling GSA per exit row seat sold
  • BAGG- $5 to the selling GSA per BAGG sold

How you get paid!

If you meet eligibility requirements, your Service Provider will pay you the amount earned on a monthly basis.

  • Sales of eligible ancillary charges will only be paid out for flight segments that are flown.
  • There is currently no limit to the amount you can earn per month


Responsibilities include (but not limited to):


  • Performs passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, checking baggage
  • Performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers
  • Checks passengers for correct travel documents and ticket validity
  • Performs lost and found activities, tracing procedures and search and returns of found articles
  • Prepares and maintains required records and reports of lost and found activities
  • Prepare receiving of airfreight shipments, establishes acceptability, determines routing, classifies, transfer manifest drayage documents and various domestic and international forms.
  • Maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers


Required Skills:


  • Ability to work weekends (i.e. Friday, Saturday, Sunday), holidays, and days off.
  • Ability to speak and be understood in giving directions/information to passengers.
  • Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
  • Must have ability to work under pressure
  • Ability to count money.
  • Ability to judge distance.
  • Ability to lift up to 70 pounds (31.9kg).
  • Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift.
  • Ability to stand and walk for an eight-hour shift.


Required Experience:


  • High school diploma or equivalent preferred.
  • Computer experiences necessary.
  • Demonstrates qualities of leadership, initiative, and judgment.
  • Excellent interpersonal and communication skills required.
  • Must be able to read, write, speak and understand the English language. May be necessary to speak other language(s), in addition to English.