Operational Support Manager
Date: Jul 16, 2022
Location: DFW Airport, Texas, US
Company: Worldwide Flight Services, Inc.
Summary:
This individual works closely with the Operating Unit General Manager by supporting activities of account-specific resources. Ensures optimum economic and operational efficiency for the WFS account(s) assigned. Effectively utilizes and professionally develops all WFS personnel designated to account(s). Must possess a detailed knowledge of the international cargo industry.
Maximizes profits by performing the following duties, personally or through subordinate managers:
Essential Duties and Responsibilities:
• Plans, develops, and implements effective organizational strategies, as they relate to WFS customer contractual obligations and WFS corporate goals.
• Coordinates activities of all divisions or departments such as operations, sales, maintenance, or research and development, to effect operational efficiency and economy.
• Confers with support staff personnel in order to monitor, review, and implement appropriate operational action plans as required.
• Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
• Responsible for overall operations of the warehouse.
• Develop systems & procedures to improve the operating quality & efficiency of the warehouse.
• Supervise workgroup staff in accordance with regulatory guidelines, customer requirements, and WFS employee code of conduct/policies & procedures.
• Effectively troubleshoot & resolve operating difficulties.
• Work closely with Ground Support Equipment (GSE) maintenance department, ensuring minimal downtime for all Company support equipment.
• Ensure compliance with all safety and security-related regulations.
• Develop, implement, and monitor GSE budget.
• Develop, implement, and monitor GSE Preventive Maintenance (PM) program.
• Negotiate all proposals & quotes related to new or used GSE products.