Facility Trainer

Date:  Jul 9, 2024

Queens, New York, US

Custom Field 4: 
Company:  Worldwide Flight Services, Inc.
Compensation:  25

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

Responsible for providing training for new hires and tenured employees through various learning methods.


  • Provides company, regulatory, carrier or practical training for individual or group settings to new hire as well as tenured employees.
  • Creates milestones to be achieved through training methods and create training plans.
  • Conducts skill needs assessments to identify specific skill/knowledge gaps, training objectives, work situations and changes in training policies and procedures.
  • Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.
  • Observes employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.
  • Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Safety Manager.
  • Maintains training rosters and records with trainees and complies with appropriate training recordkeeping requirements.

Minimum Requirements

  • HS Diploma, GED or Equivalent.
  • Minimum 6 months related operational experience preferred.
  • WFS or Carrier Instructor Certification.
  • Current qualification and experience on training subject or learning plan.
  • problems and systematically investigates the various components.
  • Has a complete picture of the context and overview of the whole problem.

Preferred Skills

  • Conduct: Making a good first impression and sustaining it for a long time.
  • Ensure Safe & Secure environment: The ability to consider S&S as the number one priority at all times, respecting compliance, rules and regulations in all actions taken into the role.
  • Listening: The ability to show one absorbs and understands important (non-) verbal information and to ask further questions when necessary.
  • Problem Analysis: The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
  • Situation awareness: Has and gains insight into situations, problems and processes.

Physical Requirements/Working Conditions

  • Remain in a stationary position 50% of the time.
  • Occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
  • Walk short distances.
  • Reach above and/or below shoulder.
  • Handle/grasp documents or office equipment.
  • Sit and/or stand for short or extended periods of time.
  • Lift/carry/move objects, files and documents up to 10 pounds.
  • Work in an office environment using standard office equipment.
  • Talk, listen, and speak clearly on telephone.
  • Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

  • Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered with company match!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!


WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.