Ground Support Equipment Operations Manager
Seattle, Washington, US
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Ground Support Equipment Operations Manager will lead the day-to-day oversight of maintenance operations supporting ground support equipment in a fast-paced airport environment in Seattle. This role is responsible for ensuring operational readiness, safety compliance, and the effective management of a team of mechanics and technicians supporting critical equipment.
Responsibilities
- Provide daily leadership and oversight of on-site maintenance technicians and mechanics
- Ensure compliance with all company maintenance procedures, safety standards, and regulatory requirements
- Coordinate and oversee scheduled, preventative, and unscheduled maintenance activities across GSE assets
- Troubleshoot and diagnose mechanical, electrical, hydraulic, HVAC, and pneumatic system issues
- Inspect, repair, and overhaul components to meet OEM specifications
- Ensure proper documentation and completion of all maintenance records and compliance reporting
- Maintain strict adherence to all environmental, health, and safety regulations (including OSHA and EPA standards)
- Serve as a key point of contact for internal stakeholders and external customers
- Mentor, train, and develop maintenance personnel to improve performance and retention
- Drive operational efficiency and continuous improvement across maintenance processes
Qualifications & Experience
- Prior experience managing maintenance teams within aviation, ground support equipment, or heavy equipment environments (e.g., crane, oil & gas, mining, rail, maritime)
- Strong leadership experience with the ability to manage, coach, and develop teams
- Advanced troubleshooting expertise across electrical and hydraulic systems
- Proven ability to manage preventative and corrective maintenance programs
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Effective communication skills, both verbal and written, with the ability to interact with customers and stakeholders
- Solid computer skills with experience completing internal systems documentation and customer reporting
Preferred Skills
- Prior experience managing maintenance teams within aviation, ground support equipment, or heavy equipment environments (e.g., crane, oil & gas, mining, rail, maritime)
- Strong leadership experience with the ability to manage, coach, and develop teams
- Advanced troubleshooting expertise across electrical and hydraulic systems
- Proven ability to manage preventative and corrective maintenance programs
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Effective communication skills, both verbal and written, with the ability to interact with customers and stakeholders
- Solid computer skills with experience completing internal systems documentation and customer reporting
Physical Requirements/Working Conditions
- Work is performed in an airport operations environment, including outdoor ramp areas and maintenance facilities
- Regular exposure to heavy machinery, moving equipment, noise, and varying weather conditions
- Requires standing, walking, bending, and lifting in a physically active environment
- Must be comfortable working around aircraft and ground support equipment
- Schedule may include weekends, holidays, and split days off based on operational needs
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.