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Airport Ramp/Passenger Service Agent FSD

Date: Sep 12, 2022

Location: Sioux Falls, South Dakota, US

Company: Worldwide Flight Services, Inc.

Work with Airplanes ***Join the dynamic Worldwide Flight Services Team at the Sioux Falls Airport***

Pay starts at $15.00 an hour * Full and Part-Time Positions available** AIRLINE BENEFITS INCLUDED!!!


Worldwide Flight Services – FSD –

Allegiant Air Cross Utilized Agent

WFS is one of the world's leading ground handling organizations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents. A career with us opens up a world of opportunity to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world class service. WFS is currently searching for a Cross-Utilized Agent (CUA) to add to our growing organization. Pay rate: $15/hr + Flight Benefits! A CUA is responsible to carry out duties of Ramp and Customer Service Agents. Those combined responsibilities include, but are not limited to: checking in and ticketing passengers, escorting passengers to aircraft, general customer assistance to passengers, marshaling aircraft, loading/unloading and sorting freight and baggage, servicing aircraft, deicing aircraft, and other duties. Job Duties Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats. Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. Marshal in the planes and push back the aircraft. Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate. Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. Enforce safety/security measures and monitors safety sensitive zones Ensure FAA. Ensure Allegiant Air and airport regulations are followed. Other duties as assigned. Preferred Requirements Basic computer skills; Knowledge of general office equipment. Must be people oriented, highly motivated with a positive and friendly attitude. 

Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.

 Must be well groomed and adhere to dress code policy.

 Ability to work efficiently under time constraints. 

Must be at least 18 years of age and possess a valid driver’s license.

 Must be available to attend required training. 

TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum

Job Type: Part-time

Pay: $15.00 per hour


  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability